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Mr. Marcus Chu was appointed as the Chief Executive Officer of APAC Realty Limited on 1 July 2021. He joined the Group in 1996 as a budding trusted advisor and quickly made his mark as the Top Sales Achiever in ERA Singapore and ERA International. He has been a consummate mentor to the ERA Leaders, and his revolutionary vision of creating a dual career path in sales and team building for trusted advisors helped to model the industry’s remuneration scheme and was integral to the growth and success of APAC Realty.
Under Marcus’ leadership, the Group accelerated its digital transformation and spearheaded numerous proptech innovations and initiatives. He recently led the innovation of RealtyWatch, ERA’s CRM tech tool which is currently the first and only client-agent-enabling CRM tool offering round-the-clock updates on the latest neighbourhood property transactions. RealtyWatch complements a range of robust applications, such as, iERA mobile app, FindPropertyAgent.sg, Agent Review Portal, Robo Advisor, Property Calculator, Project Web and Personal Web, developed under his guidance. These proprietary proptech applications enable ERA trusted advisors to remain at the forefront of the industry’s transformation, delivering exceptional service and quality advice to their clients.
Marcus will continue to elevate the Group into a New ERA in APAC with the expansion of its range of services and geographical presence in the APAC region.
Ms. Doris Ong joined the Group in 1991 and pioneered ERA’s foray into project marketing. Today, she heads the project marketing team and is responsible for leading strategic partnerships and creating strong relationships with property developers, whilst spearheading new opportunities to expand the market share in Singapore and beyond. Doris is well-versed in both the international and local property markets, from the ultra-luxury private homes to suburban Executive Condominiums. Under her astute leadership, her team quickly establishes ERA as Singapore’s leading project marketing real estate agency with a strong track record of selling more than 50,000 new homes, overseeing a multi-billion dollar portfolio. Doris graduated with a Bachelor Degree of Science (Honours) in Estate Management from the National University of Singapore. She is also a licensed appraiser and a member of the Singapore Institute of Surveyors and Valuers.
Mr. Thomas Tan joined the group on 1 July 2021 to oversee the alignment of operations and elevate the professional competence of fellow professionals through effective training and development programmes, as well as digital initiatives. An accomplished leader in the real estate industry, he boasts 18 years of industry experience, from a salesperson to Key Executive Officer of his own agency. Thomas is very passionate about education, and has been providing training for the real estate salesperson and continuous professional development courses from 2011, sharing his knowledge with over 11,000 learners. Thomas was also the President of the Singapore Estate Agents Association, where he worked closely with the regulators, industry leaders and property agents to raise the bar of professionalism in estate agency work in Singapore.
Mr. Eugene Lim first joined the Group in 1991 before returning in 2003. He oversees the legal and compliance team, and is responsible for the compliance of all agents’ business dealings with the Estate Agents Act, and the relevant subsidiary legislation. His team is also the first point of contact that investigates any customer feedback. Eugene is a well-respected real estate opinion leader, and his professional views on the real estate market and its pertinent issues are frequently sought by the media. Eugene appears regularly on television and radio and is often quoted by various print and online media. A highly regarded leader in real estate industry, Eugene is also a member of the Council for Estate Agencies’ Professional Development Committee and Executive Committee Member of the Singapore Estate Agents Association. Eugene has over 30 years of experience in the real estate industry, seven of which were with publicly listed property developers such as DBS Land and CapitaLand. Eugene holds a Bachelor of Science (Hons) in Estate Management and a Master of Science (Real Estate) from the National University of Singapore.
Mr. Poh Chee Yong joined the Group in 2011. He heads the finance and commission teams, and is responsible for financial management and implementing controls to safeguard assets, integrity of data and financial information. He was also appointed as the Data Protection Officer (“DPO”) for the group when the data protection laws came into effect in Singapore in 2014. Prior to joining our Group, he was a Financial Controller at Raffles Education Corporation Limited from 2003 to 2011, and an auditor at KPMG Singapore from 2000 to 2003. Chee Yong is a qualified Chartered Accountant of Singapore and holds a Bachelor of Accountancy (Hons) from the Nanyang Technological University. He is also a Certified Information Privacy Manager (IAPP member) since December 2014.
Ms. Joy Koh joined the group on 25 April 2022 to oversee the entire marketing and communication function and will take the lead in developing and steering the strategic marketing roadmap to align with our business goals. She will be instrumental in the development and execution of the brand and marketing strategies across all marketing verticals including branding, communication, digital and advertising. A versatile, accomplished, award-winning marketing and brand management executive with over 20 years of verifiable success, Joy has championed many successful marketing strategies and built successful brands/products across multiple industries to deliver unique value to corporate partners and stakeholders in terms of ROI and revenues. Proven success as a take-charge leader whose people skills, business acumen and execution expertise guarantee growth and competitiveness, Joy is known for having strong business acumen with proven ability to steer marketing strategies, analyse consumer insights to accurately measure impact, and manage client, stakeholder, and partner relationships. Joy graduated with a Bachelor of Business (Marketing) with Distinction from Queensland University of Technology and was also an individual Recipient of the 2013 Marketer of the Year Award, Singapore Media Awards.