Chief Operating Officer
Ms. Doris Ong joined the Group in 1991. She is in-charge of project marketing, overseeing a team that has planned and executed marketing launches for over 200 international and local residential projects. She was responsible for ERA’s venture into project marketing. Together with the Chief Executive Officer, they successfully brought ERA to become the first real estate agency to clinch projects from developers. Capitalizing on this momentum, ERA was established as the leading project marketing real estate agency. Doris has many years of experience in project marketing and is intimately familiar with the inner workings of a project launch. The project marketing team works closely with developer clients from the project’s land acquisition stage, through design, launch, and after sales stages. Doris holds a Bachelor of Science (Hons) in Estate Management from National University of Singapore, is a licensed appraiser and a member of the Singapore Institute of Surveyors and Valuers.
Mr. Marcus Chu
Chief Operating Officer
Mr. Marcus Chu first joined the Group in 1996 before returning in 2013. His responsibilities include overseeing the daily operations of ERA, branding and corporate marketing, recruitment and training. He is also in charge of all the ERA Division Directors and salespersons. He has spearheaded numerous innovations for consumers and salespersons. Among these initiatives are FindPropertyAgent.sg, ERA 24/7 PropWatch, ERA Extra Mile Programme and Loyalty Growth Dividend Scheme. Prior to his management role, Marcus has extensive experience in real estate marketing, selling and team building. He was ERA’s Top New Achiever in 1997 and was also inducted in the company’s League of Honour in 1999 for his results as 2nd Top achiever in 1997, 1998 and 1st Overall Top Achiever for ERA International in 1999. With two decades of real estate experience under his belt, Marcus also undertook team-building at other agencies for five years and was instrumental in multiplying huge turnover and headcounts. With his wealth of agency team building experience, Marcus has helped establish ERA as the largest international real estate agency in Singapore with over 6,600 salespersons.
Key Executive Officer
Mr. Eugene Lim first joined the Group in 1991 before returning in 2003. He ensures that all agents’ business dealings are in compliance with the Estate Agents Act and the relevant subsidiary legislation. He oversees the legal and compliance team which is the first point of contact that investigates any customer feedback. Eugene is a well-respected real estate opinion leader. His professional views on the real estate market and its pertinent issues are frequently sought by the press and media. Eugene appears regularly on television and radio and is often quoted by various print and online media. A highly regarded leader in the real estate industry, Eugene is a member of the Council for Estate Agencies’ Professional Development Committee and is also an Executive Committee Member of the Singapore Estate Agents Association. Eugene has over 28 years’ experience in the real estate industry, seven of which were with publicly listed property developers such as DBS Land and CapitaLand. Eugene holds a Bachelor of Science (Hons) in Estate Management and a Master of Science (Real Estate) from the National University of Singapore.
Mr. Poh Chee Yong
Chief Financial Officer
Mr. Poh Chee Yong joined the Group in 2011. He heads the finance and commission teams, and is responsible for financial management and implementing controls to safeguard assets, integrity of data and financial information. He was also appointed as the Data Protection Officer (“DPO”) for the group when the data protection laws came into effect in Singapore in 2014. Prior to joining our Group, he was a Financial Controller at Raffles Education Corporation Limited from 2003 to 2011, and an auditor at KPMG Singapore from 2000 to 2003. Chee Yong is a qualified Chartered Accountant of Singapore and holds a Bachelor of Accountancy (Hons) from the Nanyang Technological University. He is also a Certified Information Privacy Manager (IAPP member) since December 2014.